Effective Date: 26/07/25
Last Updated: 06/08/25

Welcome to Envy Homestore. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website: www.envyhomestore.co.uk.

Envy Homestore
16602699
71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

info@envyhomestore.co.uk

We may collect and process the following categories of personal data:

• Identity Data: name, username, title, date of birth, gender.
• Contact Data: billing address, delivery address, email address, phone number.
• Financial Data: payment card details (processed securely via third-party payment processors).
• Transaction Data: details about payments and purchases.
• Technical Data: IP address, login data, browser type/version, time zone, device identifiers.
• Profile Data: purchase history, preferences, feedback.
• Marketing and Communications Data: preferences in receiving marketing from us and your communication preferences.

We collect data through:

• Direct interactions (e.g., when you purchase, register, or contact us).
• Automated technologies (cookies, server logs, analytics tools).
• Third parties (e.g., payment providers, delivery partners, advertising networks).

We use your personal data to:

• Process and deliver orders.
• Manage your customer account.
• Provide customer support.
• Send transactional or marketing communications (with your consent).
• Improve our website, products, and services.
• Comply with legal obligations.

Under UK GDPR, we rely on the following lawful bases:

• Contract – to fulfil a contract with you.
• Consent – where you have given clear consent (e.g. for marketing).
• Legal obligation – where processing is necessary for compliance.
• Legitimate interests – for our operational needs, unless overridden by your rights.

With your consent, we may send you marketing communications. You can opt out at any time via the unsubscribe link or by contacting us at [email address].

We will never sell your data to third parties for marketing.

We use cookies to enhance your experience and collect analytics. You can control cookies through your browser settings. For more details, see our [Cookie Policy].

We may share your personal data with:

• Service providers (e.g. payment processors, couriers).
• Professional advisers (e.g. lawyers, accountants).
• Law enforcement or regulators where required by law.
• Third parties in the event of a business sale or restructuring.

All third parties must respect the security of your data and use it lawfully.

If we transfer your data outside the UK, we ensure appropriate safeguards are in place (e.g., adequacy decisions, Standard Contractual Clauses).

We implement appropriate security measures to protect your data. Access is limited to those who need it.

We retain personal data only as long as necessary for the purposes it was collected, including legal and accounting obligations.

You have the following rights under data protection laws:

• Access your personal data.
• Correct inaccurate data.
• Request erasure of your data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with the ICO: www.ico.org.uk

To exercise your rights, contact us at: info@envyhomestore.co.uk

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies before providing data.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

If you have any questions about this Privacy Policy, please contact us at:

Email: info@envyhomestore.co.uk